Sr. Authorization Agent (Remote)
Summary of
Responsibilities:
Receive and process requests for claim approvals via incoming phone calls from service companiesReview and negotiate claim approvals and requests to ensure that materials and labor costs are equitableHandle and/or assist other authorizers and department management with problematic or complex claims.Research and purchase parts and equipment for claims resolutionAccurately update and maintain parts and equipment data within the system.Responsible for completing assigned tasks from the daily task queue.Qualifications/Education/
Experience:
High School Diploma or equivalentPreferred technical certificate.2-year customer service environmentExperience with job costingStrong data entry and typing skillsAdvanced experience in Microsoft Office SuiteStrong oral and written communication skillsAbility to perform with minimal supervisionStrong time management ability to multi-task and meet deadlinesStrong customer service and organizational skills.Strong written and oral communication skills.Technical knowledge in the areas of HVAC, Appliances and Plumbing are a plus. Recommended Skills Claim Processing Communication Coordinating Customer Service Data Entry Hvac Apply to this job. Think you're the perfect candidate? Apply on company site $('.external-apply-email-saved').on('click', function (event) window.ExternalApply = window.open('/interstitial?jobdid=j3t2dx5z68m9598jjz3', 'ExternalApply-j3t2dx5z68m9598jjz3'); ); $(document).ready( function() $(#ads-desktop-placeholder).html(
n
n
n Estimated Salary: $20 to $28 per hour based on qualifications.
Responsibilities:
Receive and process requests for claim approvals via incoming phone calls from service companiesReview and negotiate claim approvals and requests to ensure that materials and labor costs are equitableHandle and/or assist other authorizers and department management with problematic or complex claims.Research and purchase parts and equipment for claims resolutionAccurately update and maintain parts and equipment data within the system.Responsible for completing assigned tasks from the daily task queue.Qualifications/Education/
Experience:
High School Diploma or equivalentPreferred technical certificate.2-year customer service environmentExperience with job costingStrong data entry and typing skillsAdvanced experience in Microsoft Office SuiteStrong oral and written communication skillsAbility to perform with minimal supervisionStrong time management ability to multi-task and meet deadlinesStrong customer service and organizational skills.Strong written and oral communication skills.Technical knowledge in the areas of HVAC, Appliances and Plumbing are a plus. Recommended Skills Claim Processing Communication Coordinating Customer Service Data Entry Hvac Apply to this job. Think you're the perfect candidate? Apply on company site $('.external-apply-email-saved').on('click', function (event) window.ExternalApply = window.open('/interstitial?jobdid=j3t2dx5z68m9598jjz3', 'ExternalApply-j3t2dx5z68m9598jjz3'); ); $(document).ready( function() $(#ads-desktop-placeholder).html(
n
n
n Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
